Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Wanderbus Ecuador collects and uses Users personal information for the following purposes:
- – To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- – To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- – To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- – To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- – To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
How we use collected information
We do not sell, trade, or rent Users personal identification information to others. Your data will only be used by Wanderbus Ecuador. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Issued by the European Union, the General Data Protection Regulation (GDPR) concerns all citizens of the European Union and all companies involved with said citizens. This Data Protection law will go into effect on 25 May, 2018.
Due to the fact that all of our European travellers fall under this law, here at Wanderbus Ecuador, we are doing our very best to stay at the forefront of this more secure and transparent standard that the EU has established.
Both Wanderbus Ecuador, in conjunction with our marketing too, ensures that our practices are now GDPR-compliant and fall perfectly in line with what the EU Parliament is requesting.
Your information will be kept secure and can be requested at any point; you have the right to access any and all information that we have collected from you upon your explicit request. For more information on what key rights European Citizens have under the new law, be sure to head on over here.
Our commitment to your safety remains as one of our main objectives, which is why until early 2021 we are only offering private and personalized tours and experiences so you can explore Ecuador responsibly. By this, we also guarantee a positive impact in the communities and places you travel to. As we have adapted to the new normal, all our passes and extra tours have adapted to private experiences.
Contact us and let us create for you an experience of a lifetime, adapting to the latest health and country regulations.